Privacy Policy
Last updated: February 2025
Drone Baseline Solutions (“we,” “us,” or “our”) operates the website dronebaselinesolutions.com and provides survey-grade aerial mapping services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or engage our services.
1. Information We Collect
Personal Information. When you request a quote, contact us, or use our services, we may collect:
- Name, email address, phone number, and company name
- Mailing or project address and location data (including coordinates, boundaries, or site information you provide)
- Project details, deliverables requested, and technical specifications
- Payment and billing information (processed through secure third-party providers)
Technical and Usage Data. When you visit our website, we may automatically collect:
- IP address, browser type, device type, and operating system
- Pages visited, time spent, and referring URLs
- Cookies and similar technologies (see Section 5)
Aerial and Survey Data. In connection with our services, we collect, process, and deliver aerial imagery, point clouds, orthomosaics, LiDAR data, and related geospatial deliverables. This data may include coordinates, elevation, and imagery of your project site. We treat this data as confidential and use it solely to fulfill your project.
2. How We Use Your Information
We use the information we collect to:
- Provide, manage, and improve our aerial mapping and survey services
- Respond to inquiries, process quote requests, and communicate about your projects
- Deliver data, reports, and deliverables in the formats you request
- Comply with FAA Part 107, airspace, and regulatory requirements
- Analyze website usage to improve our site and user experience
- Send service-related communications (e.g., project updates, invoices)
- Protect against fraud, unauthorized access, and other misuse
3. Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With vendors who assist us (e.g., form processing, payment processing, cloud storage). These providers are contractually obligated to protect your data.
- Legal Requirements: When required by law, court order, or government request.
- With Your Consent: When you explicitly authorize us to share information.
4. Data Retention
We retain your information for as long as necessary to provide our services, fulfill legal and contractual obligations, and resolve disputes. Project and survey data may be retained for archival, quality assurance, and regulatory compliance purposes. You may request deletion of your personal information, subject to applicable law.
5. Cookies and Tracking
Our website may use cookies and similar technologies to improve functionality and analyze usage. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our site.
6. Data Security
We implement technical and organizational measures to protect your information, including secure transmission (HTTPS), access controls, and secure storage. While we strive to protect your data, no method of transmission over the Internet is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing
- Data portability
- Withdraw consent where processing is based on consent
To exercise these rights or ask questions about our privacy practices, contact us at the email below.
8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. Continued use of our website or services after changes constitutes acceptance of the updated policy.